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Support Services

The NorthRidge Software customer service team provides technical support for our products and custom solutions. We offer on-line support services via our web site and phone lines are staffed on business days from 8:30 a.m. to 5:00 p.m. (Eastern Standard Time), except on national holidays.

Our customer service team offers a remote desktop technology for customers with support agreements that can help identify and resolve many PLM application and configurations issues via a simple web browser. This technology coupled with our technical phone support package helps us to address most issues inside of an hour.

If you are interested in purchasing a customer service package for your NorthRidge Software product or custom solution, please contact our sales team.